Persona Kolkata | Soft Skills. People Skills. Personality Development. Communicative Fluency.

Life Skills for Business Schools

The course will be Interactive and Analytical. Audio and Visual Aids will be used extensively for clearer comprehension of the subject matter. Self Assessment will be an integral part of the course and the activities are designed accordingly. Suggested Reading Material, Booklists as well as Suitable Reading Material will be regularly handed out to students.

In order to derive complete benefit from the course, regular attendance and preparation is necessary. Given below is a list of suggested topics for BBA / MBA institutes. This is a suggested list and not exhaustive. Although this set of combinations has proved to be effective, additional topics may be introduced and developed, in consultation with our team.

1. Personality Types and Behaviors ; Understanding one's personality and those of others.

2. Self Motivation in the workplace.

3. Gaining Confidence and Building Self Esteem.

4. Setting Achievable Goals

5. Time Management

6. Business Behaviour, Manners, Etiquette (e-mail, telephone and other etiquettes)

7. Grooming & Dressing Sense (what to wear and not to wear, table manners etc.)

8. Communication Techniques; barriers to effective communication.

9. Facing an Interview Board

10. Active Listening & Probing skills.

11. Presentation skills; Body Language & posture.

12. Voice Modulation.

13. Managing stress

14. Team Bonding & Team Building ; Working in a team.

15. Developing Thought Awareness and Positive Rational Thinking

16. Decision Making Techniques

17. Managing Conflicts

18. Negotiation Skills.

19. Channeling Anger

20. Leadership skills in the workplace.

21. The difference between Assertive and Aggressive behavior.

22. Customer Relationship Management